I am patient, competent and enthustic. Good with “Difficult People”, empathic – Can Feel the Room, i possess good Sense of Humor thus increasing the enjoyment of the tour and temper any tensions that may arise.
Am energetic, capable of handling large groups, physical activity, and nearly daily crisis management that always require a great deal of energy, both mental and physical. Punctuality is a must-have quality for tour guides and being timely is one of my greatest qualities.
Am organized, knowledgeable, engaging, flexible, outgoing, but Not Overly Enthusiastic and as my personal statement of how to handle enthusiasm, i believe a guide has to have an enthusiastic leading style, but not so enthusiastic that they fail to sound genuine or that they stop listening.
Finally i believe in continuous learning, training and improvement because a good tour guide should continuously learn about his destination. They should also improve their hard and soft skills with off-season training.
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